Privacy Policy

This Privacy Policy (“Policy”) governs the manner in which Upheld Consulting Services Private Limited, operating under the brand name Unified Books (“Company,” “we,” “our,” or “us”), collects, uses, processes, stores, and discloses information obtained from users (“User,” “you,” or “your”) of our website and services. By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to this Policy.

Scope of Policy
This Policy applies to website visitors, prospective clients, existing clients, and any individual sharing data with us through any medium. This Policy does not apply to third-party platforms or services used alongside our services.

Information We Collect
We may collect personal and business information such as your name, email address, phone number, company details, financial and tax-related data, and identification documents where required. We may also collect financial and sensitive information including accounting records, payroll data, invoices, and bank-related data provided for service delivery. You confirm that you have full legal authority to share such information with us. Additionally, we may collect technical data such as IP address, browser type, device information, and website usage data through cookies and analytics tools.

Lawful Basis of Processing
We process your data based on contractual necessity, legal and regulatory compliance, legitimate business interests, and your consent where applicable.

How We Use Your Information
Your information may be used to deliver accounting, bookkeeping, payroll, and advisory services, communicate with you for onboarding and support, comply with applicable laws and regulations, improve our services and internal processes, and detect fraud or manage risks. We may also use anonymized or aggregated data for analytics and marketing purposes.

Data Sharing and Disclosure
We do not sell your personal data. However, we may share your data with trusted service providers such as cloud platforms, accounting software, and payment processors, as well as with legal and regulatory authorities when required. We may also share information with professional advisors such as auditors and consultants or in the event of a merger, acquisition, or business restructuring.

International Data Transfers
As we serve clients globally including in the USA, UK, Canada, and Australia, your data may be transferred and processed in multiple jurisdictions. You consent to such transfers and acknowledge that data protection laws may vary across regions.

Data Security Disclaimer
We implement commercially reasonable security measures including encryption, access controls, and secure systems. However, no method of transmission or storage is completely secure, and we do not guarantee absolute security. You agree that we shall not be liable for unauthorized access beyond our reasonable control.

Data Retention
We retain your data for as long as necessary to fulfill service obligations, comply with legal requirements, resolve disputes, and enforce agreements. We reserve the right to retain data beyond termination where required by law.

User Responsibilities
You agree that all information provided by you is accurate, lawful, and authorized. You will not provide misleading or unauthorized data. We are not responsible for errors arising from incorrect or incomplete information provided by you.

Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and improve performance. By using our website, you consent to the use of cookies.

Third-Party Services Disclaimer
Our services may integrate with third-party tools and platforms. We are not responsible for their privacy practices, security, or any loss arising from their services. Users are encouraged to review their policies independently.

Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the fees paid by you for our services. We are not responsible for any business loss, data loss, or reputational damage.

Indemnification
You agree to indemnify and hold harmless Upheld Consulting Services Private Limited, its directors, employees, and affiliates from any claims, damages, or liabilities arising from your misuse of services, violation of laws, or unauthorized data shared by you.

Confidentiality
We maintain strict confidentiality of client information. However, confidentiality obligations do not apply where disclosure is required by law or where breaches occur due to factors beyond our control.

User Rights
Subject to applicable laws, you may request access, correction, or deletion of your personal data or withdraw consent where applicable. We may deny such requests where required for legal or legitimate business purposes.

Termination of Access
We reserve the right to suspend or terminate access to our services without notice in cases of misuse, legal risk, or non-compliance.

Governing Law and Jurisdiction
This Policy shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in [Insert City].

Updates to Policy
We may update this Privacy Policy at any time without prior notice. Continued use of our services constitutes acceptance of the updated Policy.

Contact Information
Upheld Consulting Services Private Limited (Operating as Unified Books)
Email: info@unifiedbooks.com
Phone: +91 9625684537
Address: A-031, Assotech The Nest, Crossing Republik, Ghaziabad-201016, India